https://www.wildcountry.com/media/pdf/64/d0/4f/wildcountry_recall_2023.pdf
oberalp pending details
EN: https://mammut.prezly.com/precautionary-call-for-inspection-shovel-locking-mechanism
DE: https://mammut.prezly.com/vorsorglicher-kontrollaufruf-schaufel-verschluss-arretierung
ood day everyone,
As quality engineer, I would like to report an call for inspection for two avalanche shovels to you on behalf of Mammut Sports Group AG.
In order to reach and inform as many consumers as possible I would like to ask you to publish this security call on the official UIAA-website?
The problem is as follows:
Due to a material defect on the part of the supplier, the automatic spring locking mechanism, which is essential for fast and precise guidance when assembling the shovel, may in some cases have a production defect. The spring button that connects the bucket handle to the bucket blade is not properly positioned in all cases, which can cause the bucket blade to disengage from the handle.
In order to inform our customers who have already received one of the potentially affected shovels, today attached call for inspeciton is communicated to our customers and published on our homepage under the following link:
EN: https://mammut.prezly.com/precautionary-call-for-inspection-shovel-locking-mechanism
DE: https://mammut.prezly.com/vorsorglicher-kontrollaufruf-schaufel-verschluss-arretierung
The following products of the mentioned production batches are affected by this problem:
| Item-No. | EAN-Code | Item | Production-Batch | |
| 2620-00080 | 7613357770408 | Alugator Ride 3.0 Hoe |
1121 |
|
|
5900-02911 |
7613357312851neon-orange/black |
Alugator Ride SE (only for packages) |
1221 & 0322 |
|
| 7619876271211raw aluminium/sliver | ||||
| The item above (5900-02911) is a component of following Packages | ||||
|
2620-00300 |
7613357313322 |
Barryvox Package |
||
|
2620-00290 |
7613357313292 |
Barryvox S Package |
||
|
2620-00190 |
7613357875332 |
Barryvox Package Tour |
||
A list of Customers who have received one of the potentially affected shovels can be found in the attachment “23027_DistributionList_Final”.
You can find the Communication (incl. Inspection Instruction) to our Consumers (“Consumer Letter & Instruction”) as well as the Newsletter Information (“Shovel Information Newsletter Customers…”) that our customers will receive.
Additionally a information on our website (“Website Info Shovel Issue Mock Up”) and social media posts (“Instagram Stories Shovel Issue”) will be published to make our customers aware of the potential malfunction of the shovel.
If you have any further questions, if information is missing or if anything is unclear, I am happy to answer any questions you may have!
Thank you so much!
Kind regards,
Lutz
